Disability Inclusion Action Plan

15 December 2015

Destination NSW has implemented a Disability Inclusion Action Plan which sets out the actions that the organisation is taking, and will take, to support people living with a disability. This includes supporting those people living with a disability who work at Destination NSW as well as those with whom the organisation engages in the broader community.

Destination NSW is required to report to Government and the general community on the status of its Disability Inclusion Action Plan and the actions being undertaken by them. The plan will continue to develop and be refined as actions are completed and new issues emerge.


Destination NSW achievements under the Disability Inclusion Action Plan 2016-2018 to date:

  • Destination NSW has worked with relevant access, aged and disability staff at the whole of government level especially when organising major events including the Access and Inclusions Manager at NSW Department of Premier and Cabinet to improve access to major events such as Vivid Sydney, Sydney Festival, World Rally Championships, Newcastle 500 Supercars and Sydney Gay and Lesbian Mardi Gras. In addition, most of Destination NSW’s event partners have arrangements in place for anyone with special accessibility needs.
  • Destination NSW has an ongoing commitment to facilitate access and inclusion initiatives and manage related enquires from event organisers and the general public during the Vivid Sydney Festival. The Access and Inclusions Manager oversaw accessibility access across the Vivid Sydney footprint.
  • Tumbalong Lights inclusive play space at Darling Harbour, where light installations were procured specifically for their suitability for visitors of all ages with disability, and in particular their suitability to providing a Vivid Light experience for visitors affected by Autism and other spectrum related conditions.  This included the offering of dedicated low-sensory visitor sessions by appointment for individuals with high needs.
  • Transport was organised for disability groups to access designated drop-off and pick up areas within the Vivid Sydney footprint.
  • Destination NSW actively works with event proponents and stakeholders to include access information on their websites to assist attendees.
  • Destination NSW organised Auslan interpreters for all Vivid Ideas events.
  • Destination NSW produces a dedicated accessibility map for Vivid Sydney.
  • Access issues are incorporated in event-related visitor survey research activity.
  • Access issues are included by Destination NSW in its marketing prospectus.
  • Destination NSW continues to develop positive partnerships with organisations and services who support people with a disability.
  • A 24/7 Employee Assistance, Health and Wellbeing Service is provided to support the health and wellbeing of employees.
  • All Destination NSW employees have access to ergonomic assessment and adjustments for employees.
  • Destination NSW employees are made aware of access and disability requirements through coaching and training.
  • The physical requirements to perform particular roles is included in Destination NSW employee role descriptions.
  • Destination NSW recruitment process ensures barriers are reduced for candidates living with a disability.
  • Destination NSW continues to consult with its employees about access issues.
  • The Disability Inclusion Action Plan initiatives and objectives for all employees.