Disability Inclusion Action Plan

15 December 2015

Destination NSW has implemented a Disability Inclusion Action Plan which sets out the actions that the organisation is taking, and will take, to support people living with a disability. This includes supporting those people living with a disability who work at Destination NSW as well as those with whom the organisation engages in the broader community.

Destination NSW is required to report to Government and the general community on the status of its Disability Inclusion Action Plan and the actions being undertaken by them. The plan will continue to develop and be refined as actions are completed and new issues emerge.


Destination NSW achievements under the Disability Inclusion Action Plan 2014-2016 to date include:

  • Destination NSW has worked with relevant access, aged and disability staff at the whole of government level especially when organising major events including the Access and Inclusions Manager at NSW Department of Premier and Cabinet to improve access to major events such as Vivid Sydney, World Rally Championships and Sydney Gay and Lesbian Mardi Gras. In addition most of Destination NSW’s event partners have arrangements in place for anyone with special accessibility needs
  • An Access and Inclusions Manager facilitated access and inclusion initiatives and facilitated and managed related enquires from event organisers and the general public during the Vivid Sydney Festival. This role also oversaw accessibility access across the Vivid Sydney footprint
  • Transport was organised for disability groups to access designated drop-off and pick up areas within the Vivid Sydney footprint
  • Design of the Vivid Sydney website had improved accessibility features, including text to talk and audio descriptions of all installations
  • Destination NSW actively works with event proponents and stakeholders to include access information on their websites to assist attendees
  • Destination NSW organised Auslan interpreters for all Vivid Ideas events
  • Access issues are incorporated in event-related Visitor Survey research activity
  • Access issues were included by Destination NSW in its Marketing Prospectus evaluation
  • Destination NSW continues to develop positive partnerships with organisations and services who support people with a disability
  • A 24/7 Employee Assistance Service is provided to support mental health issues for employees
  • Destination NSW undertakes regular ergonomic assessment and adjustments for employees
  • Destination NSW staff are made aware of access and disability requirements through coaching and training
  • The physical requirements to perform particular roles is included in Destination NSW employee role descriptions
  • Destination NSW has reviewed its recruitment process to ensure barriers are reduced for candidates living with a disability
  • Destination NSW continues to consult with its employees about access issues
  • The Disability Inclusion Action Plan initiatives and objectives have been communicated to staff
  • Destination NSW has ensured compliance with relevant access standards relating to buildings and recent upgrades to its premises and incorporated various inclusion considerations.

PDF version - Destination NSW Disability Inclusion Action Plan 2016 - 2018 (PDF 638 KB)

Web version - Destination NSW Disability Inclusion Action Plan 2016 - 2018