Tourism Recovery

15 May 2020

NSW residents will be able to take a holiday anywhere in NSW from next month, with intra-state travel restrictions to be lifted from Monday 1 June, 2020.

While regional NSW will welcome visitors with open arms, holidaymakers should call their planned accommodation venues, attractions and tourism operators to ensure they will be open and confirm bookings before travelling.

Visitors and businesses must follow the latest health advice in terms of physical distancing, practicing good hygiene, and staying home if feeling unwell.

Travellers from interstate will be able to visit NSW for a holiday from 1 June but will need to comply with the rules of their home state when returning.

Tourism is going to be so important to the social and economic recovery of NSW and travellers can give NSW’s regional communities the boost they need to bounce back by visiting and spending locally.

For the latest information, visit the NSW Government COVID-19 website.

Destination NSW will continue supporting our industry operators and partners by:

  • Contributing to the work of the Government’s recovery task forces
  • Providing the latest news and information via Insights
  • Adapting industry resources in line with current conditions; and
  • Keeping operators updated about Destination NSW’s marketing and promotional activities as the state moves into the next phase of recovery.

Destination NSW’s tourism recovery campaign, Now’s The Time To Love NSW, is live. Follow the links for more information about the campaign (at time of launch, and phase two in response to COVID-19).

There have also been many stimulus initiatives announced by all levels of government to support businesses and residents impacted by COVID-19 and businesses are encouraged to take full advantage of those measures. For advice contact the Service NSW Business Concierge.

Advice for businesses

No doubt there will be lots more questions about business activity resuming. The Australian and NSW governments will continue to take the lead on this advice - please check the relevant website for latest information:

Please note that although the Australian Government has released a national three-step plan to relax coronavirus restrictions, each state and territory will decide when each step will be implemented locally so please refer to NSW advice first and foremost.

SafeWork Australia has developed specialised industry guidelines and information across 23 sectors including hospitality, retail, and taxi and rideshare to assist businesses return to work in a COVID-19-safe environment. The information addresses:

  • Duties under WHS laws
  • Risk assessment
  • COVID-19 in your workplace
  • Physical distancing
  • Hygiene and cleaning, and more.

SafeWork has also created a Resource Kit featuring downloadable fact sheets, posters, infographics and guidance materials for businesses to use in the workplace.

More information

COVID-Safe Business Planning Resources

NSW First: Quick Tips Guides

Destination NSW Support

Get Connected

The Now’s The Time To Love NSW marketing activities link visitors to visitnsw.com. Destination NSW has optimised the website to ensure that website visitors are less than three clicks away from connecting with a local tourism business. With more than 1.7 million monthly visitors across visitnsw.com and sydney.com, creating or updating your Get Connected listing is the easiest way to leverage the campaign.

Get Connected is free and business listings are also distributed to more than 70 websites nationally including australia.com.

Create or update your Get Connected listing now.

NSW First industry development resources

The NSW First Program, delivered by Destination NSW, includes advice, events and resources to help tourism businesses develop, promote and sell their tourism products.

The NSW First Quick Tips Guides were created to help tourism businesses navigate COVID-19 and include advice about staying connected with travellers, media and distribution partners, and opportunities to develop new areas of business.

For support and advice about developing or adapting your tourism business, contact product@dnsw.com.au

Engage via social media

Engage with the @VisitNSW posts that feature your region. This is a great opportunity for you to engage with potential visitors that are dreaming about and planning their next getaway by offering tips and local recommendations. Include #LoveNSW and #NewSouthWales on your posts to be part of the conversation.

Related pages

COVID-Safe Business Planning

Tools for tourism businesses in challenging times