Develop Your Tourism Business

22 November 2019

Develop great tourism experiences, whether you are just starting out or taking the next steps in your business.

Gain a better understanding of the tourism industry, and get practical tips and insights for your developing business, creating market-matched products and standing out from the crowd.

NSW First Guide: Develop your Tourism Business (PDF 1 MB)


Tourism is big business

  • Your tourism industry partners

Starting a tourism business

  • Getting started
  • Getting the right advice

Create your product

  • Understanding your customer
  • Traveller trends
  • Customer service strategy
  • Pricing
  • Creating bookable experiences

Stand out from the crowd: Exceeding expectations

  • Gathering feedback
  • Employing great staff
  • Telling inspiring stories

Video: Creating Bookable Experiences