The following information provides an introduction to the Tourist Signposting Manual - its purpose and how it was developed.
Roads and Maritime Services (RMS) and Destination NSW (DNSW) developed the Manual in consultation with tourism stakeholders and representative industry groups.
The manual aims to:
- ensure that adequate, consistent signposting is provided for the motoring public
- establish criteria to assess the suitability/eligibility of attractions for signposting so that the road user may have a high level of confidence in the quality of experience at the attraction and to ensure that tourist operators are treated equitably
- establish principles for sign design and location so that the user may have a high level of confidence in the quality of the factual information given on the sign and to ensure that tourist operators are treated equitably
- articulate the administrative procedures that apply to the assessment of applications and the maintenance of standards (quality assurance), as well as the funding arrangements that apply to the erection of approved tourist signs.
The Tourist Signposting Manual:
- outlines the requirements that must be satisfied for individual establishments, features or places to be classified as major tourist attractions and therefore eligible for tourist signs
- outlines the requirements that must be satisfied for broader forms of tourist attraction ‘product’ such as tourism regions and areas, tourist drives and themed tourist routes to be eligible for the range of available tourist signs
- outlines the general principles for the design and siting treatment of signposting
- provides details of signposting types that can be used
- aligns with National Standards through DNSW/RMS representation on the National Tourist Signing Reference Group (NTSRG)
- is intended for use by officers of the DNSW, RMS and Councils when considering the signposting of tourist attractions, regions and routes.
- welcome visitors to the state and its tourism regions.
The manual relates to tourist signposting using ‘white on brown’ signs and the signposting of Accredited Visitor Information Centres only. The RMS Service Signposting Manual relates to all ‘white on blue’ service and accommodation sign policies.
The RMS is responsible for the authorisation and erection of signs on state roads. Councils have responsibility for the installation of signs on regional and local roads.
The responsibility for the revision of this manual rests with TASAC. TASAC is the body responsible for assessing eligibility for tourist signposting and determining applications made for tourist signs. TASAC is made up of representatives from DNSW and the RMS. RMS and DNSW has been managing tourist signposting issues, under various models, for the last 25 years.