Being accessible and inclusive is about creating an environment and visitor experiences that are welcoming to all people.
Join these free webinars designed to give you practical tools and insights to help make your business more accessible and inclusive.
Delivered by Destination NSW in partnership with Get Skilled Access (founded by Paralympian and disability advocate Dylan Alcott AO) as part of the NSW First Program.
Learn how to:
- Support people with non-visible disabilities
- Understand how inclusive and accessible events benefit all visitors
Non-visible disability
4 June 2026, 10.30 - 11.30am
Non-visible disability is experienced by a wide range of people, including those who are Autistic, Deaf, have mental health conditions, and more. Interestingly, up to 80% of people with disability are estimated to have non-visible disability.
Join this session to learn about the various types of non-visible disability, the barriers that exist for people with non-visible disability and how you can offer inclusive customer service through supportive tools and tips.
Inclusive and accessible events
18 June 2026, 10.30 - 11.30am
Creating a sense of belonging for all attendees is essential. Discover why accessibility should be embedded into all aspects of your event planning and how to do it. The webinar, which will be led by people with disability, will include information on universal design, inclusive language, inclusive customer service and the tool of the trade when it comes to event planning.
Register
This webinar series is part of the NSW First Program, delivered by Destination NSW to assist visitor economy businesses to develop, promote and sell world-class visitor experiences. View more on-demand accessible tourism webinars, resources and videos at Accessibility & Inclusion.