Get Connected

Join Get Connected for free and tap into more than 1.5 million potential domestic and international visitors every month and showcase your business across Destination NSW consumer websites.

Getting started

Get Connected is Destination NSW's website membership program.

The Get Connected program gives you the opportunity to showcase your visitor experiences on Destination NSW’s consumer websites free of charge and tap into more than 1.5 million potential customers a month, both domestic and international - that’s over 18.5 million people a year.

Simply register details of your tourism offering with the Australian Tourism Data Warehouse (ATDW). ATDW is a centralised database of more than 90,000 Australian visitor experiences, supplying over 70 leading websites including

To take advantage of this service, you simply register via the ATDW-Online website, which is the national digital tourism platform that powers the Get Connected Program.

Register online

Once you have successfully registered and entered your product details into the ATDW-Online database, they will be reviewed to ensure they meet eligibility criteria. The listing will then be available for publishing on a number of distributor websites, including:

  • | Destination NSW’s primary consumer website attracts over 11 million visits a year.
  • | This international website, has market and language specific versions for the following countries: Korea, Japan, Hong Kong, Taiwan, China, Germany, New Zealand, United States, United Kingdom, Indonesia, Malaysia, India and Singapore.
  • | Tourism Australia’s website delivers information to customers worldwide and is the primary call to action in Tourism Australia’s international tourism marketing and promotional activities.
  • Australian Tourism Data Warehouse (ATDW) | A centralised database of more than 90,000 Australian tourism product and destinations, supplying NSW product to 70 plus websites including

Why you should be part of ATDW

ATDW can get your product listing and details to a larger audience network through websites and portals, so more consumers will see your product, and potentially book it. It’s a great way for tourism operators with limited promotion budgets to publicise their services.

Through the Get Connected program, Destination NSW gives you the opportunity to showcase your tourism product online free of charge through the ATDW. You only need to enter your information once and your details will be on the ATDW which will then feed through to and and any other relevant distributor website.

What to do if an ATDW distributor contacts you

Occasionally ATDW distributors contact operators with offers of premium advertising space on their websites, reservation services or other online marketing opportunities.

ATDW distributors must follow the ATDW Distributor Communications Guidelines. These guidelines aim to protect the interests of tourism operators, especially from other irrelevant or poor quality unsolicited offers.

Operators are listed free of charge on a distributor’s website or digital channel as a condition of the ATDW License Agreement.

If you do not wish to receive further offers or updates from a distributor, you can ‘unsubscribe’ from its email service.

Any offers you receive to upgrade or change your listing should be considered on its merits, just like any offer to advertise in the media.

How to sign up

It’s easy, simply register here, fill out your business or event information, create a user account and then away you go!

Who can participate?

The Get Connected program is open to NSW tourism operators. The tourism business must be located and/or operate its service within NSW. Tourism products must operate out of a physical location; web-based businesses are ineligible.

How to get listed

All you have to do is input or update your business or event information in ATDW-Online, the national digital tourism platform that powers the Get Connected Program.

Australian Tourism Data Warehouse (ATDW)

The ATDW is the national platform for digital tourism information on Australia.

The ATDW system is a central distribution and storage facility for tourism industry product and destination information from all Australian States and Territories.

ATDW: Online operator guidelines

Follow these guides to ensure your business or event is approved in a more timely and efficient manner.

Frequently asked questions

About Get Connected

What is Get Connected?
How much does it cost to join the Get Connected Program?
What are the benefits of joining Get Connected?
Who can join Get Connected?
How do I join the Get Connected Program?
My business is listed on your site, but I don’t know how it got there.
My business was previously on your site but it is not there anymore. What happened to it?
There is incorrect information about my business on another website.

Creating your Get Connected entry

How should I describe my tourism business?
How do I display photos/images on my listing?
How often should I refresh/update my listing?
What happens if I don’t update my listing once every 12 months?
How do I calculate my Star Rating?
What are the mandatory sections of the database that I must complete?

Helpful hints on Get Connected
Why can’t I access Get Connected?
I do not have internet access. How can I update my listing?
I’ve forgotten my username and / or password.
How do I remove my listing?

Contact us

For assistance or questions about the Get Connected program, Destination NSW websites or the Australian Tourism Data Warehouse (ATDW), please call 1300 137 225 or email

Forgotten your password?

Simply visit and click on ‘Forgot password’ link. If your email is registered in the database, you will be sent a temporary password reset email. If you know you are registered but haven’t received the email, please check your spam or junk folders in the first instance. If you require any further assistance, please call the Get Connected Support Desk on 1300 137 225 or email

Terms and conditions