Being accessible and inclusive is about creating an environment and visitor experiences that are welcoming to all people.

Join these free webinars designed to give you practical tools and insights to help make your business more accessible and inclusive.

Delivered by Destination NSW in partnership with Get Skilled Access (founded by Paralympian and disability advocate Dylan Alcott AO) as part of the NSW First Program.

Learn about:

  • Universal design
  • Available resources and how they can support you
  • Misconceptions and bias that can impact disability inclusion.

Physical access and inclusion

22 September 2026

10.30-11.30am

Join this webinar to gain a deeper understanding of access legislation and how it shapes inclusive environments for all. Explore the principles of Universal Design and learn practical strategies for creating spaces that are accessible, welcoming, and usable by people of all abilities.

The session will also cover adjustments to the physical environment, providing real-world examples and actionable insights to help you improve accessibility and enhance visitor experiences.

Click here to register

Tips for using online resources

22 October 2026

10.30-11.30am

This webinar will provide a summary of the webinar series to date, introduce the accessibility toolkit, and showcase the resources available to support visitor economy businesses.

Gain practical insights into how these tools can be used to enhance accessibility, improve visitor experiences, and support business success.

Click here to register

International Day of People with a Disability

3 December 2026

10.30-11.30am

This webinar will celebrate the International Day of People with Disability while exploring how misconceptions and unconscious bias can impact disability inclusion.

Through myth-busting discussions and a panel featuring people with lived experience sharing their travel experiences, you will gain valuable insights into creating more inclusive experiences.

Click here to register

This webinar series is part of the NSW First Program, delivered by Destination NSW to assist visitor economy businesses to develop, promote and sell world-class visitor experiences. View more on-demand accessible tourism webinars, resources and videos at Accessibility & Inclusion.